Privacy Policy
Last Updated: 5 September 2025
1. Introduction
Welcome to Tong Yang Hardware & Parts Sdn. Bhd. ("we", "our", "us"). We are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website.
2. Information We Collect
We may collect information about you in a variety of ways. The information we may collect on the Site includes:
Personal Data
Personally identifiable information, such as your name, company name, email address, and telephone number, that you voluntarily give to us when you fill out our contact form.
Analytics & Usage Data
To improve your experience on our site, we use third-party analytics tools to collect information about your device and how you interact with our website. This data is largely anonymous and collected automatically.
- Google Analytics: We use this service to understand our website traffic and user engagement. It may collect your IP address (anonymized), browser type, pages visited, time spent on pages, and other statistical data. For more information, please see Google's Privacy Policy.
- Microsoft Clarity: We use this service to capture how users interact with our website through behavioral metrics, heatmaps, and session replay to improve our products and services. This includes clicks, scrolls, and mouse movements. For more information, please see the Microsoft Privacy Statement.
3. Use of Your Information
Having accurate information about you permits us to provide you with a smooth and efficient experience. Specifically, we may use information collected about you via the Site to:
- Respond to your inquiries and provide customer support.
- Analyze website usage and trends to improve our website and services.
- Monitor and analyze usage and trends to improve your experience with the Site.
4. Cookies and Tracking Technologies
We use cookies to help customize the Site and improve your experience. A cookie is a string of information that a website stores on a visitor’s computer, and that the visitor’s browser provides to the website each time the visitor returns. When you first visit our website, we will ask for your consent to use these cookies. You can remove or reject cookies in your browser’s settings, but be aware that such action could affect the availability and functionality of the Site.
5. Security of Your Information
We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that no security measures are perfect or impenetrable.
6. Contact Us
If you have questions or comments about this Privacy Policy, please contact us at:
Tong Yang Hardware & Parts Sdn. Bhd.
Email: ianliew02@gmail.com
Phone: +60 11-1795 0002