SERVICES COMPREHENSIVE EXCAVATOR SERVICES

What We Offer

Complete excavator support services designed for Sarawak's unique needs

Parts Supply Installation Delivery Part Sourcing Technical Support Commitments

Parts Supply & Inventory

Comprehensive Stock Management

With 3 strategic stock factories across our network, we maintain one of Sarawak's largest inventories of excavator spare parts. Our systematic approach ensures high availability and quick fulfillment.

Aftermarket & Original Parts

We stock quality aftermarket parts for cost-effective solutions, with the ability to order original parts when specifically requested by clients.

Matched Parts Guarantee

Our experienced team ensures you get the exact parts that fit your excavator model. We take responsibility for part compatibility.

Return & Refund Policy

Unique in our industry - we offer returns and refunds for parts that don't fit, subject to our terms and conditions. This gives you confidence in your purchases.

Stock Factory Operations

Professional Installation

Installation, Maintenance & Repair

Expert Field Services

Beyond supplying parts, we offer professional installation, maintenance, and repair services. Our experienced technicians handle jobs on a case-by-case basis, ensuring quality workmanship.

Professional Installation

Our skilled technicians can install complex components like hydraulic systems, engines, and undercarriage parts with precision and care.

Maintenance Services

Routine maintenance programs to keep your excavators running efficiently, including service intervals and preventive care.

Emergency Repairs

Breakdown assistance and emergency repair services to minimize downtime and get your equipment back to work quickly.

Our skilled technicians can install complex components like hydraulic systems, engines, and undercarriage parts with precision and care.

Routine maintenance programs to keep your excavators running efficiently, including service intervals and preventive care.

Breakdown assistance and emergency repair services to minimize downtime and get your equipment back to work quickly.

Service Pricing: Installation, maintenance, and repair services are charged according to the scope of work, complexity, and location requirements.

Sarawak-Wide Delivery Network

Comprehensive Coverage Across Sarawak

Our extensive delivery network ensures your parts reach you wherever you are in Sarawak. We use multiple transportation methods to provide reliable and timely delivery.

Bus Network

Cost-effective delivery via Sarawak’s bus routes to towns and rural areas.

Lorry Delivery

Direct lorry service for urgent and large shipments.

Areas We Serve

Kuching & Surrounding Areas
Miri & Northern Region
Sibu & Central Region
Bintulu & Coastal Areas
Rural & Remote Sites
Industrial & Plantation Areas
Sarawak Delivery Coverage Map
Tong Yang Hardware Factory

Part Sourcing & Procurement

Can't Find It? We'll Source It

With over 30 years of industry connections and experience, we can source parts that aren't readily available in our stock. Our global network helps you find even the most challenging components.

1

Request Submission

Submit your part requirements with excavator model details and specifications.

2

Global Search

We search through our international network of suppliers and manufacturers.

3

Quote & Timeline

Receive detailed quote with pricing, delivery timeline, and part specifications.

4

Procurement & Delivery

Once approved, we handle procurement and delivery to your location in Sarawak.

Technical Support & Consultation

Expert Guidance When You Need It

Our three decades of experience translate into valuable technical support for our clients. From part identification to troubleshooting, our team provides the expertise you need.

Part Identification

Identify correct parts using model numbers, photos, or inspection.

Compatibility Verification

Check part compatibility to avoid mistakes and downtime.

Technical Consultation

AGet advice on maintenance, replacement, and best practices.

Troubleshooting Assistance

Support in diagnosing issues and recommending solutions.

Expert Technical Team

Our Commitment to Sarawak

Supporting the growth and development of Sarawak's industries with reliable service and quality parts

Environmental Responsibility

We extend equipment life with quality parts and proper maintenance, reducing waste and environmental impact.

Local Community

As a Sarawak-based company, we provide employment and support the state's economic growth.

Long-term Partnerships

We build lasting client relationships, understanding their needs and offering ongoing equipment support.

Knowledge Sharing

Our experienced team shares expertise and best practices to optimize excavator operations and reduce downtime.

Ready to Experience Our Services?

Contact us today to discuss your excavator parts and service needs. Our experienced team is ready to provide tailored solutions for your operations with three decades of proven expertise.

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